Office Policies

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Our Mission

We pride ourselves in making each visit to our office a pleasant and positive experience. We provide efficient scheduling, as well as a knowledgeable and dedicated team that can answer all of your needs.

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Tuesday:      10:00 a.m. – 2:00 p.m.
Wednesday     7:30 a.m. – 5:00 p.m.
Thursday      10:00 a.m. – 5:00 p.m.
Friday:          9:00 a.m. – 12:00 p.m.

Complimentary First Visits

We look forward to meeting you on your first visit to our office. During this time, we will help you get acquainted with our office and learn about your orthodontic treatment. We understand that each patient's orthodontic treatment is different, and we promise to give you the personal attention you deserve. Your first orthodontic visit will include an examination and discussion of potential treatment options, which will determine whether this is the proper time to begin treatment.

Records and Consultation Visit

If orthodontic treatment is determined, we will have you return for an orthodontic records appointment (includes full exam, X-rays, photos and diagnostic models). Upon your third visit, we will conduct a treatment consultation to explain all aspects of your treatment in detail. We will provide a complete clinical diagnosis of the orthodontic concern, and a detailed plan that outlines your treatment, goals and payment plan options. We encourage questions from our patients and/or their responsible parties.

Prompt and Courteous Appointments

We understand your time is valuable and our office strives to stay on schedule. Our receptionist will provide you with an appointment that will allow time for the orthodontic services needed. Urgent problems will be seen immediately. We ask that you be prompt for your appointments. If you are unable to keep an appointment, or will be late, please notify us as soon as possible. You may be charged for missed appointments.

After Hour Urgencies

Please call our office and our answering machine will provide you with a contact number for Dr. Calef or a covering orthodontist if Dr. Calef is out of town.